Preparing for the Job

All jobs are completed using the Engineius App - Click on Current Tasks. Here, you should check the pick-up notes, where you will find information helping you access the pick-up location. For example, you might be asked to contact the site manager to gain access.

Next, you should review your plan and make the necessary travel arrangements. Please factor in traffic and potential delays so that you can reach the pick-up location on time.

At this point, please also review the driver checklist in preparation for the job. This will be greyed out until the job is started but will give you a good idea of the requirements of the job (please note some times these might not be presented in their exact order).

Completing a movement

Heading to Pick-up location

• To start the movement. This allows us to monitor and track your progress.

• Required to validate full abort fee is job is cancelled at pick up

Arrived at Pick-up location

• Records your arrival time on site

• Marks the beginning of the 30-minute built in waiting time

Customer Service Requirements

• Customers will input their requirements at this stage. This may not always be in order as some of our customers require you to call them once you have taken the photos. Examples of Service requirements here:

  -Ensure that the vehicle is delivered to end customer with enough fuel that meets a specified level (0-5 mins)

  -You may need to get the car washed just prior to delivery (approx. 20-30 mins)

  -Most movements involving an electric vehicle will likely require charging time that varies according to make & model (typically 1 -2 hours from empty)

  -On occasions, there may be handover requirements that involve demonstrating functions of the car you delivered (5-15 mins)

  -At other extreme, in-depth pickup inspections and other tasks are required due to nature of our client's business model (minimum of 30 mins)

• When carrying out a vehicle movement, all the service requirements for that job will be listed in the App. A driver needs to methodically work through the listed action points and counter the tendency to rush or skip processes. 

Pick-up Photos

• 2 sets of photos required - 1 at the pick up, 1 at the drop off

• Photos need to represent full coverage of the vehicle - more is more

• Add a comment to input the condition of the area of the vehicle, i.e. good condition, minor damage

• Check tyres are legal and road worthy

• Check for warning lights on vehicle

• Inspect interior condition and take photo

• Record dashboard – mileage, fuel/charge level

Start Movement

• Time stamps and activates tracking

• Pause the job if required - i.e. when charging EVs or overnight parking

• Ensure you click resume to continue the job

End Movement

• Marks the end of the movement

Drop off Photos

• Same requirements as pick up photos with the addition of photographing the Customer ID if residential address

Complete Task

• Ensure all expenses are uploaded prior to this point.

To upload expenses, click on Expense at the bottom of the screen. Enter an expense type, including Fuel, Tolls, Cleaning and many other options. 

Waiting time comes under ‘Other’ on the drop-down menu. As a reminder, this is paid at £3.75 in 15 minutes intervals after the first 30 minutes. You will also need to write Waiting Time in the Notes.

Enter the full amount, and upload a receipt of the expense making sure it includes: Date and time of purchase, location of purchase, and the amount paid.

At this point, you can click on save. You will be able to add another expense or simply click on back to continue your job.